London Cross Cultural Learner Centre (CCLC)

505 Dundas St E
London, ON
N6B 1W4
Fax: 519-660-6168
Mon-Fri 8:30am-4:30pm
Last updated: Mar 29, 2023: Suggest an edit


Call, email, or drop in

Eligibility - Population(s) Served

Intercultural Education, Interpretation and Translation services are open to the public * settlement services are for immigrants and new Canadians


Most services are free * set fees for translation, interpretation, and intercultural education (diversity training)


Valerian Marochko - Executive Director


English ; Many other languages

Language Note

Interpretation may be available upon request

Area(s) Served

London and area


W_wheelchair.gif Wheelchair Accessible

Description of Services:

Newcomer settlement agency and intercultural education resource centre * promotes intercultural awareness and understanding * advocacy and assistance in accessing local medical, education, and social services
  • client support services
  • intercultural competencies (cultural diversity) training
  • employment counselling
  • orientation services for newcomers
  • settlement counselling
  • settlement workers in schools
  • volunteer opportunities

LGBTQ Settlement Services - Support for LGBTQ immigrants settling in Canada * information and orientation, problem solving, and assistance with immigration and Canadian documentation

LGBTQ Social/Support Group for Newcomers
- Warm, safe, and welcoming environment for LGBTQ newcomers * meet other newcomers in the LGBTQ community for coffee, conversation, education, social activities, peer support, friendship, and fun * to join or support the group, call for information
  • Community Connections Provide newcomers with a safe space to integrate while helping feel engaged, welcomed, and independent.
  • Joseph's House Provides temporary accommodation for newly arrived refugee claimants * residents usually stay an average of one and a half months
  • Language Assessment and Referral Services (LARS) Provides immigrants with English or French langauge assessments for government funded programs * services are offered at no cost to eligible clients. 
  • Settlement Services Orientation services provide information to newcomers (Permanent Residents and Convention Refugees) on government programs and services, community and social services, education, immigration, housing, employment, and community connections.     Our services include: 
    • Needs Assessments
    • Personalized, self-directed assessments are conducted to assist newcomers and identify their needs, barriers, and strengths
    • Settlement Plans & Goals - based on a newcomer’s initial needs assessment, personalized settlement plans are created with short-term and long-term goals
    • One-on-one supports are available to all newcomers through Newcomer Settlement Advisors who help guide, inform, and equip individuals and families with the information, assistance, and resources they need to settle into life in Canada. 
    Information Sessions Information sessions are 1-2 hours in length and provide important information on  a wide variety of specific topics including:
    • Overview of Canada
    • Sources of Information
    • Rights and Freedoms
    • Canadian Law & Justice
    • Important Documents
    • Improving English or French
    • Employment & Income
    • Education
    • Housing
    • Health
    • Money & Finance
    • Transportation
    • Community and Media
    • Community Connections
    • Becoming a Canadian Citizen

Services and Programs:

About Us

CCLC is a community organization that exists to provide settlement services and support to newcomers and to promote intercultural awareness and understanding.

Last updated: Mar 29, 2023: Suggest an edit