Empathy Effect - Countering Bias to Improve Health Outcomes

Thames Valley Family Health Team - South West Self-Management Program


Thursday January 11 , 2024 - 9:30 AM - 12:00 PM

Cost: Free

Registration: Required

This fast-paced, highly interactive workshop combines opportunities for self-reflection and practical skill-building, for fostering equity in healthcare through consistent patient-centeredness, enhancing the healthcare professional’s ability to convey empathy and build trusting relationships.

  • Learn the difference between affective and cognitive empathy to avoid burnout.
  • Identify your own biases and the affect they have on patients.
  • Familiarize yourself with the IN GEAR model.

The workshop is appropriate for everyone. Anyone who encounters patients in the health care system shares the responsibility to ensure the best care and outcomes possible for every patient.

Contact : Heather Smith
Phone : 855-463-5692

Email: heather.smith@thamesvalleyfht.ca