Filing a Complaint About a Children's Aid Society

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1680 Oxford St E
London
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519-455-9000
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519-858-5998
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Fax: 519-455-4355
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Administration: Mon-Fri 8:30am-4:30pm
Emergency Services: Daily 24 hours
Last updated: Aug 25, 2021: Suggest an edit

Application

Call or email

Eligibility - Population(s) Served

Children and youth 18 years and under and their families

Fees

Free

Languages

English ; French

Language Note

Social aids and administrative staff speak multiple languages * interpretation available upon request

Area(s) Served

London and Middlesex

Accessibility

W_wheelchair.gif Wheelchair Accessible

Description of Services:

CAS is required by law to have a complaints procedure

Contact the CAS worker or supervisor for a copy of the complaint procedure brochure or the local CAS and ask to have a copy mailed * informal complaints do not need to be in writing but formal complaints must be in writing * a concern/complaint regarding an issue that has been decided by the Court, is currently before the Court, or falls under the Labour Relations Act is not eligible for review
Last updated: Aug 25, 2021: Suggest an edit
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